Shipping addresses must be valid Canadian addresses. In most cases, orders are shipped within 2-7 business days from the day an order is placed, excluding holidays.
HOW WE DETERMINE SHIPPING FEES
Shipping and handling charges are determined by the value of your merchandise, excluding taxes and special offers.
- $0 - $74.99 = $10
- $75+ = Free delivery
Because of hygienic and sanitary concerns we cannot accept returns unless there is an error on our part or a defective product.If this is the case you are welcome to return the goods within 10 days of receipt. The product has to be in the original package and in unblemished condition.
Shipping charges are non-refundable, except if you are returning an item because of an error on our part or if we have determined that the product is defective. A restocking fee of 20% will apply if you will return the merchandise without a return number.
On purchases made with a credit card, the same card used to make the purchase will be credited with the refund. Your credit card will be credited shortly after we received and verified the returned merchandise.
How can I return a product?
You will need a return number for any returns. Please contact us by email so we can send you a return number and /or a shipping label to place on the box
Please make sure that the package will adequately protect the product so it won't be damaged during shipping. We will not refund a product that was damaged during shipping because it was badly packaged.
All orders will be shipped via Canada Post.
Delivery times are approximate and cannot be guaranteed.
Please note that academieboutique.ca is not responsible for delays due to faulty information.
Use coupon code “FREESHIP” to get free shipping on all orders.This shipping offer cannot be combined with other shipping promotions. The cost for shipping will automatically be adjusted at checkout for all eligible orders once coupon code entered. Please note that standard shipping time is 3 to 7 business days. Any order placed after 12 P.M. EST will be processed the following business day. You will receive tracking information once your order has been shipped. No minimum purchase is required for this promotion. This shipping offer does not apply to orders being shipped to Nunavut, Yukon, the Northwest Territories or outside of continental U.S. This promotion does not apply towards previously purchased merchandise. Offer subject to change as Academie reserves the right to modify or cancel this promotion without notice. Offer available for a limited time.